MyJio

Jio Services are available on 4G enabled devices

Now manage your Jio accounts, services and much more with the new MyJio

• Universal QR:

i. Link accounts, save contacts and much more with the Smart QR scanner.

• Search:

i. Introducing single step Recharge!

ii. Search MyJio Features

iii. Find Jio apps

iv. Troubleshoot and get answers to your queries

• Login:

i. Login with SIM: Get started instantly by authenticating with your Jio SIM

ii. Simplified login: Enhanced customer experience to login with various product types

• Quick Access:

i. Jio mini apps: Now get more power on MyJio with mini apps

ii. Notifications: Get personalised action items based on your account details

iii. 3D touch: Access most used features from quick shortcuts

• Account Details:

i. Account Balance: View real-time account balance or amount due for payments.

ii. Usage details: Check the details of your usage pattern for Calls, Data, SMS and Wi-Fi

iii. Statement: Get a detailed account statement

iv. Multiple accounts: Easily link and manage Jio accounts using your profile

• Settings:

i. Profile Settings: Customise your personal profile and Jio account

ii. Do Not Disturb [DND] preferences: Enable DND to filter categories for which you wish to receive promotional messages

iii. Manage Devices: Manage your JioFiber devices with ease! Allow who connects to your JioFiber Wi-Fi, manage Wi-Fi names and passwords.

iv. International Roaming: Manage your International Roaming settings

• JioPay:

i. Payments instruments and Wallets: Choose from a list of recharge plans and avail exciting offers. Link and pay with JioMoney, Paytm and PhonePe wallets and saved UPI IDs

ii. JioAutoPay: Set up auto pay for hassle free payments

iii. Saved Cards: Save card details for faster payment

• JioCare:

i. FAQ’s and How-to Videos: Find answers to your queries with comprehensive FAQs and How-to Videos. Go through helpful tips or you can connect with our Jio Care experts

ii. Helpful tips: Go through helpful tips or connect with our Jio Care experts

iii. Troubleshoot: Troubleshoot device issues or raise a service request

iv. Locate us: Now find stores, service centers and Jio hotspots easily!

• JioCinema

i. Home: Get a sneak-peek of the latest trailers and enjoy an ultimate dose of entertainment

ii. Movies: Browse through popular movies and blockbusters

iii. Originals: Watch latest originals web series

iv. TV: Binge watch Popular TV shows and much more

• JioCloud:

i. Home: Show storage usage for your files, photos, videos and contacts

ii. Settings: Manage back-up data and network settings

• Non-Jio Users:

i. Jio Apps - Explore Jio apps easily from one place

ii. Home Delivery: Get your Jio SIM delivered at your doorstep

iii. Track order: Know the status of your Jio SIM delivery and activation

iv. Quick Recharge/Payment – Recharge or pay bills for any Jio number

• Your Digital Assistant:

v. JioInteract: Talk to celebrities on JioInteract, the world’s first AI based engagement platform.

vi. HelloJio: Use “Hello Jio”, the voice assistant feature within the app to answer your queries.

vii. Jio Saarthi: Get step-by-step guidance while you recharge and make payments.