Royal Mail

With the Royal Mail App, you can:

• Send an item - quickly and easily buy postage in just a few steps. You can print your labels at home or take the QR code on the app to a Royal Mail Customer Service Point/Delivery Office and we’ll print the label for you when you drop off your item.

• Find your nearest drop off location - Postbox, Parcel Postbox, Post Office branch or Royal Mail Customer Service Point.

• Track your items – just enter your tracking ID number or scan the barcode to check the progress of your deliveries (available with Royal Mail Tracked and Royal Mail Special Delivery Guaranteed items)

• Find the size and format of your parcel using the Augmented Reality Parcel Sizer guide. Available with AR supported devices.

• Change your delivery options to suit you – You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent. (available with Royal Mail Tracked items)

• Get proof of postage sent straight to your phone – get that extra peace of mind when dropping of at any of our locations (including our 24/7 Parcel Postboxes)

• Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks

• Find any Post Office locations or Customer Service Point/Delivery Office to print your label or drop off your item, with opening hours, address, map, available services and directions

• Receive push notifications on your deliveries - never miss a delivery update

• Save items you are tracking, and add an alias name making them easier to identify

• See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to

• Book a Redelivery – if you’ve missed an item you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and specify a delivery day

• Save postage receipts – simply take a photo of your receipt and store it to the app

• Track an item on the go - if you have Alexa, you can track your delivery by saying an alias name you have previously assigned to an item